POLICIES for His Place Resort - PLEASE READ CAREFULLY

GENERAL RESERVATION POLICIES

CHECK IN / CHECK OUT - All guests must check in upon arrival. For guests arriving after 8 pm, we will put up signs to direct you. Lights will be on, door will be unlocked, and we will see you in the morning. Check in time is 3:00 PM. Check out time is 10:00 AM. Unless you have received pre-authorization for a late checkout, a fee equal to your first night’s lodging will apply after this time. If you are not in the room, your belongings will be moved to the office, and you agree that you will not hold His Place Resort liable for any damage or loss.

SMOKING POLICY – All Lodging is NON-SMOKING, however you may smoke outside. Additional cleaning charges equal to a minimum of 1 night’s stay will be charged for smoking inside. We thank you in advance for your cooperation.

NO PET POLICY – We regret that we do not allow pets anywhere on the property. Pets cannot be kept in your vehicle, either. Minimum $200 charge for undeclared pets and additional damages may be charged at our discretion. No exceptions except for certified service animals, as required by law.

GUIDE SERVICES POLICY - All Guide Services must be booked through our office unless prior approval is given. If shuttle service is required due to low water or other river conditions, a $5 to $10 per boat gas surcharge will apply. Guided Fishing trips cannot be rescheduled due to inclement weather. We will fish in the rain, and return to the dock to wait out any lightning that may be in the vicinity.

DAMAGES - You are responsible for leaving your accommodations, rentals & our facilities in the same condition (with normal use) as found when you arrived. The guest booking the reservation is ultimately responsible for paying for damages should someone in his party fail to do so. Should damages be discovered during your stay or after your departure, an itemized invoice will be sent and your credit card will be charged appropriately.

WEEKEND AND HOLIDAY MINIMUMS - Weekend bookings require a two (2) night minimum stay; weekend nights are considered Friday & Saturday. Holiday bookings require a three (3) night minimum stay, and all three (3) nights will be charged at the higher weekend rate. Units #11 & #12 always have a 2 night minimum and 3 night minimum stay for holidays.

BOAT DOCK SERVICES POLICIES:

1. FOG – For your safety, Boats, Canoes & Kayaks may not leave until the trees on the west bank across from the dock can be seen clearly. We reserve the right to determine safe conditions.
2. DEPARTURE – A Safety Check out is REQUIRED before you leave the dock, even if you’ve had safety check outs on previous visits. John Boats may leave the dock no earlier than 7:30 AM, never before sunrise, and Canoes & Kayaks not before 9:00 AM. For john boat rentals, a full day is considered 8+ hours, and a half day is 4 hours from the time you depart. Half-day rentals can typically start any time of the day, but we reserve the right to require either AM or PM depending on demand.
3. RETURN - Boats, Canoes & Kayaks not back to the dock one hour before sunset or 7:30 PM, whichever is earlier, will be charged $10 for each 10 minutes late.
4. AGE - Boat operators must be a minimum of 18 years of age, with a valid state-issued Driver’s License.
   CAPACITY - John Boat Capacity: 750 lb., persons + gear. Canoe Capacity: 500 lb., persons + gear. Kayak capacity: 300 lb., person + gear. We reserve the right to determine safe capacity.
5. YOUR EQUIPMENT - Guests may bring their own boats & motors, or other equipment if they wish. We do not charge guests for use of the ramp, but you do so at your own risk, and do hereby hold blameless His Place Resort, its management, employees & agents for bodily injury, death, loss of personal property, and any and all damages and / or expenses thereof, as a result of such activities.
6. SAFETY - The White River has periods of high rushing water, and we advise you to wear the Coast Guard Approved personal floatation devices we provide. Do not put your boat, canoe or kayak in an inherently dangerous position such as being close to obstructions, letting out or dragging chains / anchors, or tying to trees or other objects during periods of high water. Drag chains are not allowed. You must understand that motors are mechanical devices, and can fail for any number of reasons, such as getting into large moss beds, air bubbles in fuel lines, running into gravel bars/other submerged objects, fuel problems, operator error, other mechanical failures, etc., and by renting from us you understand that when this happens, you must use the paddles to keep away from obstructions while signaling for help or troubleshooting the problem. Never leave Boats, Canoes or Kayaks unattended on the banks at any time. Shuttle service is not available for the resort's john boats.
7. YOUR RESPONSIBILITIES REGARDING SAFETY - You are responsible for yourself and all parties in the boat or canoe with you, and do hereby hold blameless His Place Resort, its management, employees & agents for bodily injury, death, loss of personal property, and any and all damages and / or expenses thereof, as a result of such activities.
8. YOUR RESPONSIBILITIES REGARDING DAMAGES TO OUR EQUIPMENT - You will be fully liable for damaged or lost equipment or other personal property belonging to His Place Resort, and give us permission to make assessments as to the extent of property damage, including boat, prop, motor, canoe, etc., and apply appropriate charges. Please check your homeowner’s insurance before you rent! You may not be covered for damages. Minimum charge for a sunken john boat is $3000. For example, a non-recovered john boat & motor will cost you over $7500. A Visa/MC with $3000 minimum available credit is required for all dock service rentals.

DEPOSITS, PAYMENT & BOOKING FEES

1. A Non-Refundable Booking Fee of $20 will be charged to your credit card when a reservation is made, which will be credited to your bill at checkout. However, if you cancel at any time, this booking fee is non-refundable and non-transferrable.
2. We require a Visa/MC for booking all reservations. We regret that we cannot accept advance payment by other means in lieu of having a Visa/MC on file.
3. Accepted Forms of payment – Cash, Traveler's Check, Company Check, Personal Check, Visa/MC.
4. Bad Check Charge is $35.
5. Overseas Reservations - 100% payment at time of booking required for all overseas credit cards.

CANCELLATIONS, CHANGES, NO SHOWS & EARLY DEPARTURES

Policies apply to all Lodging, Guided Fishing, and Boat Dock Services reservations in the case of inclement weather or varying river conditions.

1. 50% of entire reservation from 21 to 15 days prior to arrival.
2. 100% of entire reservation 14 days or less prior to arrival.
3. No Shows are responsible for entire booking. We will attempt to contact you once per day, and we WILL HOLD your lodging, trips, etc., for you, allowing you to enjoy as much of your vacation as possible should you eventually make it.
4. Early Departures are responsible for entire booking.
5. $20 Reservation Fee is Non-Refundable, and will not be credited to any Cancellation Fee.
6. Downgrade to smaller unit is considered a cancellation for the larger unit.
7. We will waive some or all fees if we can re-book. We do not want to make money from cancellations, we are simply trying to mitigate losses.
8. Gift Certificates - Cancellation/Change/No Show/Early Departure fees using pre-paid gift certificates will forfeit appropriate value.
9. Lost Keys - There is a $12 charge for lost keys.

By booking with us, you agree that:

1. You have read, understand, and agree to the Policies as outlined above.
2. Your liability for your bill is not waived and you agree to be held personally liable for all charges, regardless of the failure of other parties to do so.
3. Check out time is 10:00 a.m. If you are not in the room after this time, you give His Place Resort staff full permission to move your belongings to the office, and will not hold His Place Resort liable for any damage or loss. You understand that there will be an additional charge of your first night’s rate payable on your account.
4. You understand that if you smoke indoors, or allow others to smoke indoors, a minimum charge of your first night’s rate will be payable on your account.
5. You certify that you will not have pets of any kind with you, nor will have them in your vehicle.
6. You understand your responsibilities for Damages as outlined in the Policies above, and agree to let His Place Resort assess any and all such damages, whether discovered before or after your departure, and charge your credit card accordingly.

His Place Resort – Prices & Policies subject to change without notice. Policies posted on the website are the most current, and supersede any previous version(s).